Medical Biller/AR Specialist-Southern Oregon Chiropractic

Position Summary

Southern Oregon Chiropractic-Clarity Billing Services is seeking a detail-oriented and dependable Medical Biller/AR Specialist to join our team. We are hiring a Medical Biller / AR Specialist to get our claims paid accurately and on time. You will own claims from submission through final payment: preparing clean claims, working the aging report, resolving denials, and keeping patient and payer accounts current. The right person is detail-oriented, persistent on the phone with payers, and comfortable working independently against clear AR targets.

Key Responsibilities

Billing and Claims

• Prepare, review, and submit clean claims to insurance companies electronically or by paper.

• Post payments and reconcile accounts.

• Follow up on unpaid or denied claims and initiate appeals when necessary.

• Communicate with insurance companies, healthcare providers, and patients regarding billing issues.

• Maintain accurate billing records and documentation in compliance with HIPAA regulations.

• Stay current on insurance guidelines and coding updates.

• Provide exceptional customer service to clients and patients.

Accounts receivable and collections

• Work the AR aging report daily, prioritizing by dollar amount and timely-filing deadlines

• Follow up with payers by phone, portal, and correspondence on unpaid and underpaid claims

• Research, appeal, and resolve denials; track root causes and recommend fixes to prevent repeats

• Post insurance and patient payments, adjustments, and write-offs accurately from ERAs and EOBs

• Identify and process credit balances and refunds according to payer rules and company policy

Patient accounts and reporting

• Answer patient billing questions with clarity and courtesy; set up payment plans when appropriate

• Prepare patient statements and manage accounts sent to collections

• Produce AR reports (days in AR, denial rate, aging buckets) for management

• Maintain HIPAA compliance and stay current on payer policy and coding updates

Qualifications

• High school diploma or equivalent required; associate’s degree or certification in medical billing/coding preferred.

• Minimum of 2 years of experience in medical billing (multi-specialty billing experience is a plus).

• Proficiency in billing software (e.g., Chirotouch, Chiroscribe).

• Strong knowledge of CPT, ICD-10, and HCPCS coding.

• Understanding of commercial insurance, Medicare, Medicaid, and third-party payer regulations.

• Excellent attention to detail and organizational skills.

• Strong verbal and written communication skills.

• Ability to work independently and meet deadlines.

Preferred Skills

• Certification through AAPC or similar (e.g., CPC, CCS).

• Experience in chiropractic billing.

• Experience in behavioral health billing.

• Familiarity with electronic health records (EHR) systems.

What We Offer

• Medical, Dental and Vision insurance

• 401K w/employer match

• Paid time off and paid holidays

• Competitive compensation based on experience.

• Flexible work environment.

• Supportive team culture focused on collaboration and growth.