I am a motivated and dependable bilingual professional seeking a customer-facing role where I can apply my strong communication skills, service experience, and passion for creating positive customer experiences. I am fluent in both Spanish and English, and I thrive in environments where I can provide friendly and solution-focused customer service. I am adaptable, quick to learn new systems, and have experience in both entertainment and hospitality environments. I am reliable, professional, and team-oriented, always ready to contribute to a positive work environment.
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Prepared and served beverages to patrons in a theater setting. Provided friendly and efficient service during high-traffic intermissions. Maintained cleanliness and organization of bar area.
Assisted guests in a fast-paced theme park environment
Delivered high-quality customer service at promotional events. Represented multiple brands by engaging with the public and answering questions. Supported marketing campaigns and boosted brand awareness.
Provided real-time Spanish-English interpretation over the phone for healthcare, legal, customer service, and government clients. Supported limited-English-speaking individuals by accurately interpreting spoken conversations while maintaining a professional, neutral tone. Handled sensitive and confidential information with discretion in compliance with HIPAA and interpreter ethics. Managed high call volumes while maintaining clear communication and cultural accuracy.