I am a highly motivated, responsible, and confident individual with a passion for working within the health and wellbeing industry. I love engaging with the community to improve their physical, mental, and emotional health. I thrive under pressure, consistently producing accurate work while managing and prioritizing conflicting demands. My strong interpersonal skills allow me to work effectively both individually and as part of a team, and I excel at establishing good working relationships with people from diverse backgrounds.
Skills
- First Aid trained and qualified
- The FA certified Emergency First Aider
- Level 3 Extended Diploma in Sports Massage
- Mama Baby Bliss CPD Diploma Pregnancy massage
- John Gibbons Spinal Manipulation & Mobilisation Master-class
- Activator Methods Basic Scan Protocol
Licenses and certifications
- The FA certified Emergency First Aider
- Level 3 Extended Diploma in Sports Massage
- Mama Baby Bliss CPD Diploma Pregnancy massage
- John Gibbons Spinal Manipulation & Mobilisation Master-class
- Activator Methods Basic Scan Protocol
Awards and achievements
- Participated in international Cricket tournaments in Greece and India
Receptionist/Administrator
Jan 2024 - Present
The Marine Surgery
- Full frontline customer service and back office support for all the GPs in the practice.
- Dealing and supporting with irate patients and families stuck in the NHS backlog and delays.
- Answer phone calls and book appointments.
- Filing of secure documents.
- Organising patient registration forms and confidential patient documents.
Osteomyologist/Massage Therapist
Jan 2023 - Dec 2023
Total Balance Clinic
- Treating patients with multiple back/joint injuries using the activator method.
- Treating patients with soft tissue injury or pain with sport/deep tissue massage.
- Providing extra modes of treatment with use of dry needling as well as using different taping patterns to support various injuries using rock tape.
Osteomyologist/Massage Therapist
Oct 2021 - Feb 2023
Horley Spinal Health
- Treating patients with multiple back/joint injuries using the activator method.
- Treating patients with soft tissue injury or pain with sport/deep tissue massage.
- Handling and organising patient information with confidentiality and ensured course of care provided to patients were followed to ensure I provide the best care possible.
Receptionist/Administrator
Jun 2021 - Oct 2021
Arcadian Gardens Surgery
- Full frontline customer service and back office support for all the GPs in the practice.
- Dealing and supporting with irate patients and families stuck in the NHS backlog and delays.
- Managing HR tasks such as timesheet and payroll input for the surgery.
Work Placement/Assistant Physiotherapist
Sep 2019 - Jul 2020
Harrow Rugby Club
- Assist and shadow lead physiotherapist in treating athletes.
- Dealt with complex injuries such as open fractures and concussions.
- Learnt how to calm patients and support the physiotherapist in pain management.
- Preparation for strapping and evaluate any pre-game minor injuries.
Administrator and receptionist
Jan 2018 - Sep 2020
Wembley Medical Centre
- Provided high level customer services to patients, carers and their families.
- Using the Patient Booking System (EMIS) to undertake all patient related activities.
- Managing the front desk paper and IT systems with full data protection and confidentiality.
Stock Replenishment
Jan 2018 - Jun 2018
Waitrose
- Stacking shelves, taking delivery, picking shopping and replenishing stock.
- Answering phone calls and dealing with customer and head office queries.
Administrator and receptionist
Jul 2017 - Oct 2018
Wembley Centre for Health and Care (GP Access walk-in centre)
- Dealt with face to face patient queries.
- Answer phone calls and book appointments.
- Filing of secure documents.
- Organising patient registration forms and confidential patient documents.
- Shadowed and learnt the accurate tax amounts and percentages calculations.
Work Experience
Jan 2014 - Jul 2014
Physiolink Physiotherapists
- Shadowed physiotherapists and clinicians and learnt how to deal with a variety of patient needs.
- Manage all customer contacts including patients phone calls and book appointments.
- Manage the NHS patients admin process.
MSc Chiropractic pre-registration
Jan 2024 - Present
HEALTH SCIENCES UNIVERSITY (AECC)
Second Class Honours- 2nd division BSC in Sport and Exercise Science
Sep 2017 - Jul 2021
NOTTINGHAM TRENT UNIVERSITY
BTEC Sport science Level 3 - 3 Distinctions*
Sep 2015 - May 2017
WHITMORE HIGH SCHOOL 6TH FORM
7 GCSE’s A*-C including Mathematics, English and Science
Sep 2010 - Jul 2015
PARK HIGH SCHOOL