I am a detail-oriented and compassionate Medical Front Desk Specialist with extensive experience in chiropractic and therapeutic office settings. I am skilled in patient intake, insurance verification, appointment coordination, and HIPAA-compliant documentation. I am known for providing exceptional patient service, maintaining smooth office operations, and supporting clinical teams with professionalism and accuracy. I have completed CCPA coursework and am eligible to obtain a CCPA license upon hire in a chiropractic office.
Managed patient intake, including check-in, check-out, and treatment documentation. Performed insurance verification, benefit checks, and coordinated prior authorizations. Maintained accurate HIPAA-compliant patient records. Scheduled appointments, prepared charts, and supported daily clinical workflow. Answered multi-line phones and assisted patients with inquiries. Completed CCPA training; ready for licensure upon hire.
Assisted residents with activities of daily living, hygiene, and mobility. Helped maintain a clean and safe environment. Provided compassionate support to patients and nursing staff.
Delivered excellent customer service in a fast-paced environment. Operated registers, processed transactions, and assisted customers with purchases. Supported customers with loading groceries and resolving concerns.